These shipping terms apply to all orders placed on tizello.shop. We are committed to providing our customers with stable, efficient, and trackable logistics services, ensuring that every item is delivered safely and on time to your delivery address.

I. Shipping Instructions

All orders will be processed after payment confirmation and will be shipped out as quickly as possible. Once processed, orders will be handed over to our local US warehouse for packing and delivery arrangements. Please note that holidays or peak order periods may cause slight delays in processing time, but we will do our best to expedite shipping.

II. Shipping Methods and Carriers

To ensure delivery efficiency and service quality, we partner with several major US logistics carriers for our delivery services, including but not limited to: USPS (United States Postal Service), UPS (United States Parcel Service), and FedEx (Federal Express).

The specific shipping method will be automatically allocated based on the order destination, package weight, delivery efficiency, and logistics resources to select the most suitable carrier, thereby improving the overall delivery experience.

III. Shipping Scope and Time

We support delivery services within the United States and to some international regions. Shipping times vary by region. Generally:

Domestic Delivery within the US: Relatively short shipping time.
International Delivery: May take longer due to customs clearance and cross-border logistics processes.

Actual shipping times may be affected by uncontrollable factors such as weather conditions, holidays, customs inspections, and the operational status of logistics companies. Therefore, specific delivery times are for reference only.

IV. Logistics Tracking

After your order is shipped, you will receive a notification email or message containing the tracking number. You can check the package’s shipping status in real time by entering the tracking number on the official website of the corresponding carrier.

V. Handling Shipping Issues

Although we cooperate with reliable logistics service providers, delays, losses, or other issues may still occur during transportation. If such problems occur, please contact our customer service team promptly. We will actively assist you in communicating with the carrier and provide necessary solutions.

VI. Liability Statement

Once the package is handed over to the logistics company and successfully dispatched, the actual delivery during the transportation process is the responsibility of the carrier. We will make every effort to assist in tracking the logistics status, but for delays or losses caused by force majeure or the logistics company, we will cooperate but will not assume additional liability.

By continuing to use this website and completing your order, you indicate that you have read, understood, and agreed to all the contents of these Terms of Shipping.